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Terms & Conditions

Terms & Conditions

 

Welcome to Zlanze! By accessing or using our platform (www.zlanze.com), you agree to comply with the following Terms & Conditions.

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1. User Eligibility

  • You must be at least 18 years old to use Zlanze.

  • By registering, you confirm that the information provided is accurate.

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2. Services & Transactions

  • Zlanze connects businesses with freelancers and agencies for project collaboration.

  • Users are responsible for setting project terms, deliverables, and pricing.

  • Zlanze only provides a marketplace; all agreements and commitments are between the users.

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3. Payments & Fees

  • All payments must be made through Zlanze’s secure payment system.

  • Users can choose from Postpaid or Prepaid plans as per their preference.

  • Prepaid Plan: Users pay upfront before starting a project.

  • Postpaid Plan: Users pay at the end of the billing cycle for completed projects.

  • Zlanze may charge transaction fees, which will be clearly communicated before payment.

  • External transactions (outside of Zlanze) are strictly prohibited and may result in account suspension.

  • Refunds and payment disputes will be handled on a case-by-case basis as per Zlanze’s dispute resolution policy.

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4. User Responsibilities

  • Maintain professionalism and adhere to agreed project deadlines.

  • Avoid fraudulent, misleading, or illegal activities.

  • Zlanze reserves the right to suspend or terminate accounts violating these terms.

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5. Dispute Resolution

  • Disputes between users should first be resolved through mutual discussion.

  • If unresolved, Zlanze may mediate but is not liable for final outcomes.

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6. Intellectual Property

  • Users retain ownership of their original work unless stated otherwise in agreements.

  • Unauthorized copying or distribution of content is strictly prohibited.

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7. Limitation of Liability

  • Zlanze is only a facilitator and is not responsible for user-generated content, project failures, or financial losses.

  • We do not guarantee the quality, accuracy, or reliability of work delivered through the platform.

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8. Amendments & Termination

  • Zlanze reserves the right to update these terms at any time.

  • Continued use of the platform after updates implies acceptance of the new terms.

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For any concerns, contact support@zlanze.com.

By using Zlanze, you agree to these Terms & Conditions.

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